Mediation is a voluntary, alternative form of dispute resolution and facilitated discussion, where people in conflict come together in a safe and fair environment to try and settle disputes with the support of an independent third party – the mediator.
At SHAW Mediation Australia, our mediators are nationally accredited and legally trained, and take a neutral, non-judgmental stance, so you can be frank and candid about your concerns. Mediation takes place in private to preserve the reputation of all involved, and is mostly facilitated as a face-to-face discussion where you feel most comfortable and at a time suitable to you.
Our mediators encourage active listening between everyone and work to level the playing field. We ensure that the parties feel safe, respected, listened to and heard during the discussion and negotiation. In addition, mediation offers a flexible process, allowing the participants to control the flow of conflict resolution, which can eventually lead to mutually satisfying and lasting outcomes while preserving relationships.
From start to finish, mediation can be fast and only take three weeks to three months to resolve all concerns, depending on the nature of the dispute and the number of participants involved. As a result, by choosing mediation you can minimise long term stress, avoid the cost of a court hearing and achieve your desired outcome at all levels, leaving you with more time to spend on your relationships, your business and the things that matter.